Concierge Service (local clients only)
Concierge service has three main components.
Concierge service is optional; whether you use it or how much of it
you use is up to you. Of course, non-local clients have access to
(1). I'm happy to talk about system needs and goals with non-local
clients and to assist them in meeting those needs and goals. (Please
note, however, that in general I will not ship new products into another dealer's
Cable Burn In ServiceCables of all sorts need to be burned in to sound their best. Nordost built the VIDAR burn-in machine for this purpose. The VIDAR burns in signal cables, including S/PDIF and tonearm cables (but excluding USB cables), and speaker cables. Cables purchased from Audio Philosophy are burned in free of charge. Cables purchased elsewhere may be burned in at a fee of $75 for the first set of cables and $50 for each additional set (up to five sets total).